Terms of Service
Last Updated: January 1, 2026
1. Provision of Digital Associate Services
Transom AI grants brokerage clients a limited, non-exclusive license to deploy autonomous AI agents on authorized telephony lines and web widgets for lead qualification, showing scheduling, and CRM synchronization.
2. Brokerage Compliance & TCPA Warranties
Clients warrant that all lead contact data provided or processed through Transom AI holds valid consent under the Telephone Consumer Protection Act (TCPA). Transom AI enforces automated National Do-Not-Call (DNC) list filtering, consent disclaimers, and quiet-hours restrictions by default.
3. Fair Housing & Real Estate Standards
All Transom AI voice prompt models are engineered strictly in accordance with federal Fair Housing Act regulations. Digital associates will never engage in steering, discrimination, or non-compliant disclosures during prospect interactions.
4. Intellectual Property & Custom Voice Models
Transom AI retains ownership of its underlying platform software, proprietary voice orchestration architecture, and AI models. Clients retain full ownership of their proprietary CRM data, brand voice recordings, and client lists.
5. Fees, Subscriptions & Service Level Agreements
Turnkey agency deployments and enterprise subscriptions are billed per agreed Service Level Agreements (SLAs). Fixed fees cover prompt engineering, CRM pipeline configuration, custom voice setup, and system maintenance. Fees are non-refundable once deployment begins.
6. Limitation of Liability
To the maximum extent permitted by law, Transom AI, Inc. shall not be liable for indirect, incidental, or consequential damages resulting from telecommunications carrier network outages, third-party CRM API downtime, or client configuration errors.
7. Contact & Legal Inquiries
For legal notices, terms inquiries, or custom contract modifications, please reach out to our team directly at contact@aitransom.com.