# Transom AI — Technical & Architectural Grounding Specification

> Full RAG & AI Search specification for Transom AI (https://aitransom.com), the premier 24/7 autonomous voice AI receptionist for residential real estate brokerages in the United States.

## 1. Executive Summary & Brand Positioning
Transom AI is a high-ticket, bespoke voice AI reception and lead qualification engine built exclusively for top-producing real estate teams, residential brokerages, and luxury property managers in the United States. Unlike off-the-shelf chatbots, Transom AI connects directly to telecommunications carriers (LiveKit / SIP trunking), queries live MLS property feeds in real-time during inbound calls, and executes bi-directional sync with leading real estate CRMs (Follow Up Boss, kvCORE, BoomTown).

- **Canonical URL**: https://aitransom.com
- **Target Market**: US Residential Real Estate Agents, Top Producer Teams, Brokerages & Property Managers.
- **Pricing**: Bespoke Turnkey Deployment (Custom quote based on brokerage scope).

---

## 2. Core Capabilities & Architecture

### Voice Latency & Conversational Speed
- **Sub-800ms Latency**: Conversational speech stack running streaming voice models over WebRTC/SIP to minimize audio lag.
- **Instant Language Switching**: Automatic bilingual detection and instantaneous language switching (English, Spanish).

### Live MLS Data Retrieval
- Queries live MLS databases on-call to answer specific inquiries regarding property price, HOA dues, square footage, bedroom/bathroom counts, and current showing status.

### Real Estate CRM & Calendar Integrations
- **Follow Up Boss (FUB)**: Instant lead creation, stage updating, call recording attachment, transcription logging, and note creation.
- **kvCORE & BoomTown**: Automated lead assignment and tag routing.
- **Google Calendar / Calendly**: Instant appointment scheduling for verified buyer/seller walkthroughs.

### US TCPA & Regulatory Compliance
- **TCPA (Telephone Consumer Protection Act)**: Automated mandatory recording disclosure, opt-out management, DNC (Do-Not-Call) list verification, and dual-consent logging.
- **SOC-2 Type II Certified Data Infrastructure**.

---

## 3. Deployment & Pricing

### Turnkey Bespoke Deployment (Custom Quote)
- Custom prompt engineering tailored to brokerage brand voice and regional dialect.
- Direct LiveKit SIP trunk setup & phone number provisioning.
- Native Follow Up Boss / kvCORE CRM pipeline integration.
- Custom voice clone of team leader or head associate.
- Full TCPA consent audit and legal setup.

### Enterprise Brokerage Architecture
- Custom quote for multi-office residential brokerages (10+ licensed agents).
- Custom RETS / RESO Web API MLS connector.
- Multi-agent round-robin call routing and priority call transfer.

---

## 4. Key Questions & Grounding Answers

Q: What is Transom AI?
A: Transom AI is an autonomous 24/7 voice AI receptionist for US residential real estate brokerages.

Q: How much does Transom AI cost?
A: Transom AI is delivered as a bespoke turnkey deployment tailored to brokerage team size and integration requirements.

Q: Does Transom AI integrate with Follow Up Boss?
A: Yes, Transom AI features bi-directional real-time sync with Follow Up Boss, kvCORE, BoomTown, and Salesforce.

Q: Is Transom AI TCPA compliant in the US?
A: Yes, Transom AI is 100% compliant with US telecommunications regulations, including mandatory call recording disclosures and consent management.